Shipping & Returns
Delivery Information
Our current estimated delivery time is 7–10 days. We carefully prepare each order to ensure it arrives safely and beautifully presented.
Delivery times may vary depending on the item ordered, stock availability, and your location. Some pieces are dispatched directly from our trusted brand partners, which means delivery timeframes may differ across products.
Once your order has been placed, you will receive confirmation by email. Where tracking is available, this will be shared with you as soon as your order is dispatched.
Please ensure your delivery details are entered correctly at checkout, as we may be unable to amend shipping information once an order has been processed.
For larger furniture or items that may need special arrangements, please contact us with the product and delivery postcode before ordering so we can confirm what is available.
Christmas 2026 ordering guidance: For delivery expected before Christmas, please order larger furniture by Monday 7 December and smaller gifts and accessories by Monday 14 December. These dates apply to eligible in-stock items for mainland UK delivery only, subject to stock availability, postcode and courier conditions. Arrival before Christmas cannot be guaranteed. International orders require separate delivery arrangements.
If you have any questions about shipping, delivery lead times, or a specific item, please contact us before placing your order and we will be happy to help.
Returns & Exchanges
We hope you love every piece you order from 4K Interiors. For online consumer purchases, you can cancel without giving a reason by telling us within 14 days, starting the day after delivery. If one order arrives in separate deliveries, this period starts after the last item arrives. You then have a further 14 days from telling us to send the goods back.
You may inspect your item as you would in a shop. Please pack returns securely, using the original packaging where possible. Where permitted by law, we may deduct for loss in value caused by handling beyond what is necessary to establish the item’s nature, characteristics and function. Use or assembly does not automatically remove your cancellation right.
The change-of-mind cancellation right does not apply to goods made to your specifications or clearly personalised. An item is not automatically exempt simply because it is made after you order. Your rights for faulty or misdescribed goods remain unaffected.
If your item arrives damaged or incorrect, please contact us as soon as possible with your order number and clear photographs so we can resolve the issue promptly.
Return shipping costs may apply unless the item is faulty, damaged, or sent in error.
For statutory cancellations, we will refund you without undue delay using your original payment method. Where you send goods back, the refund is due within 14 days of receiving the goods or evidence that you sent them, whichever is earlier. When you cancel the whole order, this includes any standard delivery charge paid; any extra cost for premium delivery is not refundable. No cancellation or restocking fee applies to these rights.
For return enquiries, please contact us and we will guide you through the next steps.
For delivery advice, please contact us before ordering with the product name or link, your delivery postcode and any date you need it by.
For a return enquiry, include your order number and a brief explanation. If your item arrived damaged or incorrect, please also attach clear photographs.