Frequently Asked Questions

We offer free UK delivery where available at checkout. Delivery availability and estimated timing may vary by item and postcode. If you need advice for a particular piece or location, please contact us with the item and delivery postcode before ordering.

Our current estimated delivery time is 7–10 days. Timing may vary depending on the item, stock availability and delivery postcode, particularly where items are fulfilled by different suppliers. If you need an item for a specific date, please contact us before ordering so we can check the expected lead time.

Shopping from outside the UK? We welcome international delivery enquiries. Contact support@4kinteriors.com with the item(s) you're interested in and your delivery country for a quotation. We'll confirm availability, shipping costs and any applicable customs arrangements before you order.

For online consumer purchases, you can cancel without giving a reason. Tell us within 14 days starting the day after delivery (or after the last item arrives if one order is delivered separately), then send the goods back within a further 14 days. You may inspect the item as you would in a shop. Handling beyond that may lead to a lawful deduction for loss in value. Exceptions apply to goods made to your specifications or clearly personalised. Please see Delivery & Returns for full details.

Please contact us as soon as possible if your item arrives damaged or incorrect. Include your order number and clear photographs of the item and packaging so we can review the issue promptly and help put things right.

Yes, exchanges may be possible, subject to availability and the condition of the item being returned. Please contact us within 14 days of delivery, and we will guide you through the next steps.

Customization options vary depending on the product and supplier. Some items may be available in different finishes, sizes, or materials, while others are offered as shown. If you are looking for something specific, please contact us before ordering and we will let you know what is possible.

We do not currently operate a public showroom. However, we carefully curate our collections to help you shop with confidence, and we are always happy to answer questions, provide guidance, and help you choose pieces suited to your space.

We offer interior design support for clients looking to create refined, cohesive, and beautifully elevated spaces. Depending on your needs, this may include design guidance, furniture and décor selection, space planning, and help creating a polished overall look for your home.

Yes. We are happy to help you choose pieces that work with your room, style, and overall vision. If you are unsure where to begin, contact us with a few details about your space and we can help guide you toward suitable options.

Timelines vary depending on the size and scope of the project. Smaller design consultations may be completed more quickly, while full-room or multi-room projects naturally take longer. Once we understand your needs, we can give you a clearer idea of the expected timeframe.

For delivery expected before Christmas, please order larger furniture by Monday 7 December 2026 and smaller gifts and accessories by Monday 14 December 2026. These dates apply to eligible in-stock items for mainland UK delivery only, subject to stock availability, postcode and courier conditions. Arrival before Christmas cannot be guaranteed. International orders require separate delivery arrangements; please contact support@4kinteriors.com before ordering.

We accept major debit and credit cards and PayPal. Apple Pay and Google Pay may also be shown where available. The payment options available for your order are displayed at checkout.

Items marked ‘Out of Stock’ are currently unavailable to buy. Select ‘Notify When Available’ on the product page to request an email alert when stock returns. For restock enquiries, contact us with the product name and SKU. Our usual 7–10 day delivery estimate does not include time spent waiting for an out-of-stock item to return.