Frequently Asked Questions

Yes, we offer delivery across the UK. Delivery availability and timeframes may vary depending on the item, your location, and whether the piece is dispatched directly from one of our trusted brand partners.

Delivery times vary depending on the item ordered and current stock availability. Some pieces may arrive sooner than others, especially where items are fulfilled by different suppliers. If you would like an estimated lead time before ordering, please contact us and we will be happy to help.

If you change your mind about an order, please contact us within 14 days of delivery. To be eligible for a return, items must be unused, in their original condition, and returned in the original packaging where possible.

Please contact us as soon as possible if your item arrives damaged or incorrect. Include your order number and clear photographs of the item and packaging so we can review the issue promptly and help put things right.

Yes, exchanges may be possible, subject to availability and the condition of the item being returned. Please contact us within 14 days of delivery, and we will guide you through the next steps.

Customization options vary depending on the product and supplier. Some items may be available in different finishes, sizes, or materials, while others are offered as shown. If you are looking for something specific, please contact us before ordering and we will let you know what is possible.

We do not currently operate a public showroom. However, we carefully curate our collections to help you shop with confidence, and we are always happy to answer questions, provide guidance, and help you choose pieces suited to your space.

We offer interior design support for clients looking to create refined, cohesive, and beautifully elevated spaces. Depending on your needs, this may include design guidance, furniture and décor selection, space planning, and help creating a polished overall look for your home.

Yes. We are happy to help you choose pieces that work with your room, style, and overall vision. If you are unsure where to begin, contact us with a few details about your space and we can help guide you toward suitable options.

Timelines vary depending on the size and scope of the project. Smaller design consultations may be completed more quickly, while full-room or multi-room projects naturally take longer. Once we understand your needs, we can give you a clearer idea of the expected timeframe.